About E-commerce at KU

What is E-commerce?

E-commerce is the act of buying and selling goods and services, and accepting payment transactions electronically through the Internet. Forms of payment include—but are not limited to—credit card and electronic check processing.

E-commerce Compliance 

The University is responsible for compliance with federal and industry regulations for business operations. Payment Card Industry Standards Security Council provides governance and guidelines to maintain compliance for essential aspects of e-commerce and the e-commerce environment. KU departments that are merchants and staff who process transactions, report on transactions or make deposits for transactions are required to operate in compliance with e-commerce regulations, related policies and business practices of the University.

KU E-commerce Partners

E-commerce at KU is a partnership between the KU Comptroller's Office, KU Financial Accounting and Cash Control, KU Information Technology, and the KU IT Security Office. See partner responsibilities...

E-commerce Process Timeline

As you are planning, please keep in mind that the average e-commerce implementation takes a minimum of one to three months. General things to consider:

  • Purpose for accepting funds
  • Frequency of the event/activity
  • Revenue anticipated
  • Need help with revenue/cost analysis
  • Pricing and changes in pricing
  • Brand of credit cards to accept (MasterCard, Visa, Discover Card, American Express)
  • Date to begin accepting payment
  • Date to end accepting changes
  • Refund policy
  • Information needed from customer/payer
  • Fees and funding for fees
  • Persons involved in the implementation, maintenance, reporting and deposits
  • When to submit the Information Request to get started

KU E-commerce Do's & Don'ts


  • Work with the KU E-commerce Committee for all your KU e-commerce needs
  • Allow plenty of time to establish your Merchant ID and e-commerce solutions (min. 1-3 months)
  • Read and comply with all KU e-commerce guidelines and policies


  • Use unauthorized e-commerce vendors, including Square, PayPal, etc.
  • Conduct e-commerce at KU without an official Merchant ID
  • Initiate conversations or contracts with external vendors without the assistance of the E-commerce Committee