Get Started with E-commerce at KU

STEP ONE: Complete the E-commerce Request Form


STEP TWO: KU E-commerce Committee Will Review Your Request and Contact You to Schedule a Brief Meeting

Meeting topics will include:

  • Touchnet - KU's payment processing solution, including features
  • Your specific e-commerce needs (e.g., online registrations, online shopping cart, point-of-sale terminal, etc)
  • Security and compliance guidelines, policies and procedures
  • Establish an implementation timeline
    IMPORTANT NOTE: A typical request takes a minimum of 1-3 months
  • All applicable fees, including costs for any custom development and/or integrations
  • Vendor-purchased application needs: If you elect to use an approved application from a third-party vendor, the E-commerce Committee will assist you in arranging contact between the vendor and TouchNet Information Systems, our payment provider. There are typically fees for this type of integration, which will also be discussed.

STEP THREE: KU Accounting Services will establish a Merchant ID for your unit


STEP FOUR: Web Development
KU Information Technology (KU IT) will assist in the development of registration forms and/or an online store in close consultation with you and KU Accounting Services. It is the your unit's responsibility to first have the cost(s) approved by the KU Rate Review Committee.


STEP FIVE: Go Live
Once your application is live, you will be able to run reports and view transaction details.


KU E-commerce Do's & Don'ts

DO:

  • Work with the KU E-commerce Committee for all your KU e-commerce needs
  • Allow plenty of time to establish your Merchant ID and e-commerce solutions (min. 1-3 months)
  • Read and comply with all KU e-commerce guidelines and policies

DON'T

  • Use unauthorized e-commerce vendors, including Square, PayPal, etc.
  • Conduct e-commerce at KU without an official Merchant ID
  • Initiate conversations or contracts with external vendors without the assistance of the E-commerce Committee