KU Commerce Refunds

To issue a refund in KU Commerce first login to KU Commerce.

 

Once you are logged in, click on the KU Commerce Link in the Applications menu.

 

After the Marketplace loads look on the left side and click on your Merchant.

 

This will present you with more options. Click on uPay Sites.

 

Now select the uPay Site you want to issue the refund for and click on search payments. We will just look for transactions by date. Set the From and To dates to the range when the transaction occurred and click run search. 

 

Once the search is finished you should have a list of transactions. Click on the transaction ID you would like to issue a refund for.

Click the refund button and follow the onscreen instructions to complete the transaction. (will provide screen shot once in production).